Bicycles must be strong enough to withstand driving. This is why ElliptiGO has recalled its Arc 3, Arc 8 and Arc 24 models in the United States and Canada.
The exact problem, as stated in the US Consumer Product Safety Commission recall notice: “The frame of the bicycle may break while riding, presenting a risk of falling and injury to the user.
And the company has “received 12 reports of broken frames and 11 reports of cracked frames.” These led to six lacerations, abrasions, rashes and a broken helmet.
These bikes, sold from November 2015 to December 2020, sold between $ 500 and $ 1,500. ElliptiGO offers a business credit, refund or replacement bike. The credit or refund will be prorated according to the age of the bike.
Contact ElliptiGO at 888-551-0117, Monday to Friday, noon to 7:30 p.m. EST, email [email protected] A recall information page on the ElliptiGO website has the pro-rata repayments / credits table as well as the serial numbers concerned.